Support and Services

Skybox Support and Service Programs

Our customer care team is here to help you get the most out of your Skybox solution whether you need basic services, around-the-clock care or professional services.

Technical Support

With Standard Support, get access to the Skybox Support Knowledge Base, Support Portal and Support Hotline to easily manage support cases and get access to needed resources. If your business has 24-hour operations and doesn’t stop for weekends or holidays, Premium Support may be for you. Receive all the features of Standard Support as well as added benefits like your very own Support Point of Contact (SPOC).

Professional Services

From deployment services to end-user training, Skybox Professional Services helps you get the most of out of your Skybox solutions. Customize your deployment to fit your needs and easily navigate security requirements. Professional Services can also help integrate disparate systems, set up actionable reporting, train and mentor admins, and even improve compliance.

Training Courses

Skybox provides comprehensive training and certification to our customers and partners. Attendees will become familiar with the variety of features and customizations to maximize usability and minimize oversight.

Attendance Options